Products for Global Information Management

SDL is the world's largest provider of technology solutions for global information management (GIM) - the process of delivering content to international markets. Over $100m has been invested in the development of tools and technologies that enhance productivity and performance across the global content lifecycle, from authoring to localization and publishing, and throughout the localization supply chain, from the enterprise through language service providers to freelance translators.

To support a global audience companies have to address the ever increasing demand for global content – delivering the right message in the right language to the right customer. But taking approved content and making it applicable for a global audience is complex, it can be time consuming and costly. Moving content through the publishing lifecycle of authoring, approval, storage, translation and publication involves many complex processes. For example:  

• Content is authored, translated and reviewed by many different internal and external resources 
• Product labelling and user interface need to pass through a regional regulatory approval process 
• User and service documentation often has to be customized to the product and the language 
• Internal communications need to adhere to local, legal and cultural requirements

Many of these are manual, time-consuming, costly and error-prone processes that have a significant impact on a company's performance. 

• Revenues are impacted by delayed product launches and low customer satisfaction levels
• Brand image and values can be damaged by inconsistent terminology and poor quality translations 
• Internal costs are increased by lack of ability to simultaneously ship across international markets 
• Unnecessary risks are introduced into business-critical regulatory processes
  

SDL's Global Information Management (GIM) applications and solutions address these pain points at all stages of the lifecycle. Choose the specific solution area that most closely fits your needs using product topics below.

Solution Topics

• Global Authoring  - Enabling companies to write content in a way that takes into account corporate style guides, corporate terminology and maximise translated content reuse
  
• Global Web Content Management   - Enabling companies to maintain and deliver corporate information through multiple, multilingual web sites
  
• Translation and Localization - Solutions to enable companies to efficiently manage the process of translating and localizing global content
  
• Global Publishing  - Enabling companies to take single language content and publish it in many languages
  
• Terminology Management - Helping companies manage the ever increasing volumes of terminology and approved phrases – ensuring brand and message consistency
  
• Translation Management- Solutions to help automate many of the tasks and activities necessary to produce multilingual content
  
• Automated Translation - The use of linguistic technology, language rules and multilingual dictionaries to automate content translation
  
• Knowledge-based Translation  - The combination of machine translation backed up by professional human translators – providing the ultimate in translation quality, but still dramatically reducing the time and cost of translation